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Business Intelligence > CRM
The following information is about CRM.
CRM Defined
Customer Relationship Management
This definition is in context to Business Intelligence. See more contextual defintions for CRM.
Budget limitations stall mobile CRM strategies
Published July 5, 2009, 1:06 am, vnunet.com
Rosalie Marshall, V3.co.uk , Sunday 5 July 2009 at 09:00:00 IT departments concerned about the cost of supporting numerous mobile brands Many businesses have yet to deploy mobile customer relationship management (CRM) strategies, mainly because of the associated costs and security challenges. A recent Forrester Research survey of over 1,000 global IT and business leaders involved in CRM purchase ...
Cegedim acquires the Nomi Group
Published July 4, 2009, 3:48 am, PharmaBiz
Cegedim, the world leader in CRM (Customer Relationship Management) solutions for the pharmaceutical industry, announces the acquisition from Bisnode of the Nomi Group, one of the first solution providers for business intelligence and sales effectiveness dedicated to the pharmaceutical industry in the Nordic region.
Small Businesses Show Social Networks Some Love
Published July 3, 2009, 9:01 pm, CRM Magazine
AMI Partners research indicates that small businesses aren't slow to get social, in part because the lines are blurring between professional and personal use of social networking.
Integrated Customer Service Approach Reaps Rewards for Chichester Council
Published July 3, 2009, 10:22 am, ContactCenterWorld.com
London, UK - 3rd July 2009 - Chichester District Council has boosted the percentage of customer queries resolved on first contact to over 80 percent while slashing the number of abandoned calls and boosting customer satisfaction . The improvements follow a Council-wide programme of customer service investment.
Thomson to launch a pre-holiday site for customers
Published July 3, 2009, 3:50 am, eyefortravel.com
Thomson Holidays is to launch a personal pre-departure website for online customers at the end of the summer. Named MyThomson, the site’s aim is to enhance customer’s pre-departure experience by providing all their holiday details and information in one place.
Yahoo! Named "Platinum Sponsor" of Cloud Computing Expo
Published July 3, 2009, 2:45 am, Linux
SYS-CON Events announced today that Yahoo!, a leading global Internet brand and one of the most trafficked Internet destinations worldwide, was named "Platinum Sponsor" of SYS-CON's 4th International Cloud Computing Conference & Expo ( www.CloudComputingExpo.com ), which will take place on November 2 - 4, 2009, Santa Clara Convention Center, in Santa Clara, California. read more
CAS Sets Launch For CAS 8, The Next Generation Of Customer Management And Mobility Solutions For The Consumer Products ...
Published July 3, 2009, 2:23 am, WirelessWorkforceOnline
CAS AG, the leading global provider of customer management and mobility solutions for the Consumer Products industry, recently announced that its new, integrated product suite, called CAS 8, will be launched in the 4th Quarter of 2009.
Issue 117 - 29th June - 27th July
Published July 3, 2009, 2:04 am, Online Recruitment
Zubed Geospatial, the Location Intelligence division of Triad Group Plc, today launched a beta version of a ground breaking location-based search engine for jobs – Zubed Jobs (www.zubedjobs.com).
Netsize Provides SMS plug-in for Microsoft Dynamics CRM
Published July 2, 2009, 10:00 pm, CRM Today
Netsize, a leading mobile commerce and communications enabler, announced the availability of its Netsize SMS plug-in for Microsoft Dynamics CRM on Microsoft’s open source platform CodePlex.
BDO (SA) Selects Maconomy"s Tax, Audit and Accounting ERP Solution
Published July 2, 2009, 10:00 pm, CRM Today
Maconomy, the international supplier of ERP solutions for Professional Services Organizations (PSO), has signed a deal with the South African audit firm BDO Spencer Steward, a part of the world's fifth-largest accounting network. The deal includes an ERP solution for 480 users.
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Off-site CRM Links, User Submitted
The following links have been collected through user bookmark submission in the CRM category. Please note, because these resources are off-site we cannot guarantee the accuracy or quality of any information.
Tue Jun 30
- Daniele Tabacco, Programmatore PHP / MySQL
- Fat Free CRM - Ruby On Rails-based open source CRM platform
- SaaS in Public-Sector IT -- Part One of Two
- Magic Quadrant for CRM Multichannel Campaign Management
- Gage - Customer Relationship Management (CRM): is data and segment driven, and uses dialogue-based communications and interactive techniques to build long-term value. In nearly every situation, Gage has applied or adapted our proprietary technology to drive the CRM program while integrating seamlessly
- Microsoft Dynamics News and Views | MSDynamicsWorl d.com
- Campagnes_Emai l_marketing_Su garCRM-4.5.1-V 1.0.1.pdf (Objet application/pd f)
- Introduo ao CRM: CRM um sistema que ajuda a empresa a reunir todo o conhecimento coletivo sobre clientes que possui dentro de si, colocando-o num lugar onde possa ser aproveitado por todos os funcionrios por meio do uso de um conjunto variado de ferramentas. Com ele, a empresa consegue entender melhor os clientes, oferecer-lhes mais apoio, servi-los melhor e, em ltima anlise, ganhar novos clientes." ; Juan Carlos Gaset da Pivotal.
- Open Source - SugarCRM
If you would like to find additional social bookmark based links on the topic of we recommend the Open Tag Directory > CRM. If you would like to find related tags we recommend Tag Patterns > CRM
Off-site Crm Research Links
If you still need additional information on Crm then we suggest the following off-site resources. Please note, because these resources are off-site we cannot guarantee the accuracy or quality of any information.
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